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- Optel Vision eliminates mix-up of broken and chipped pills on bottle filling lines
- Optel Vision New Look & Feel
- Major Pharma Select Optel Vision
- Track & Trace: Are You Ready?
- Serialization Delivers Benefits Beyond Pedigree Data
- Nutraceutical News
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Turnkey Inspection Solution
With Optel Vision's integrated approach, there is no third party required.
We take complete responsibility of the project and guarantee that each project is a success.
Here is the team that works for you:
1
Pre-project Engineering
Inspection and Serialization Solutions are highly complex and require experts in the first stages of the sales process. Our sales team is specialized in the pharmaceutical industry, with a profound packaging line and supply chain knowledge.
For every project, we work with your team to define the project requirements to offer the best solution for your application.
2
Project Management
We consider every project unique, and every customer receives the highest quality solution. Each purchase order is processed by an experienced Project Manager (PM) who follows a strict process based on the GAMP/PMMI guidelines.
The Project Manager's target is to optimize the quality triangle, meeting all requirements within the time frame and at the budget cost. The use of the project planning module in our SAP-B1 ERP allows a real-time view of the entire project status and timeline.
3
Vision Engineering
From tablet inspection to the most efficient packaging line serialization solution, the key is having an outstanding optical setup and vision algorithm. Together with the Project Managers, the Vision Engineers select the proper illumination, camera requirements, vision tools and parameters to achieving the most efficient solution.
4
Mechanical Engineering
Optel Vision delivers a robust system, designed to last as long as your packaging machinery. Our Mechanical Designers use stainless steel or aluminum which follow GMP guidelines for all enclosures, brackets and ejectors. Together with the Project Manager and customer feedback, our solutions are robust, easy to adjust and simple to setup.
5
Manufacturing
Our manufacturing operation gives us the ability to have a fast turn-around and short delivery time of spares parts. Every critical part is serialized and logged into the systems history log file to allow the tracking of every component.
6
Software Engineering
The heart of all our application is software. From managing multi-level serialized information, exchanging data with EPCIS, SCADA or on-line devices and to display an operator friendly users interface, our large team of Software Engineers is behind the success of our solutions.
Together with our Product Managers, who regularly initiate new features and product developments, Software Engineers have made Optel Vision the most innovative company on the market.
7
Validation Specialist
With over 20 years of partnership with pharmaceutical customers, we understand the importance of documentation. Our experienced Validation Specialists and Technical Writers ensure that the operation manual is adapted to your specific solution. This is provided with complete installation and operation qualification package (IQ and OQ) as part of the validation documentation.
8
Quality Control
Generic and specific Test Plans are used by the Quality Control Department to test the entire solution. The Quality Control Technician will perform
a pre-validation of the system prior to shipping, ensuring the integration process is smooth and completed in a timely manner.
9
Integration
Located all over the world, our team of Field Technicians travel to your plant to install, start, test and validate your new Optel Vision equipment. For complex integration, our Field Technicians are assisted on-site by the Project Manager to ensure the synchronization of the complete integration and start-up.
The Optel Vision Field Technicians are PMMI certified trainers, which ensures they use the best training practices in the industry.
10
Support
As Optel Vision has grown with many of its customers, we understand the importance of a short response time and good direct support on a line that is running and generating revenues. With our adjustable Service Plans, you get the best ROI. Our plans guarantee access to our Service Managers 24/7 to support and assist you. Only one phone call to make, no other parties are involved. Issues are answered promptly and we will involve all necessary experts to resolved the issue.
The SAP-B1 service module is used to monitor all the open issues and ensure that all support is given in a timely manner.
11
Education Center
The Optel Vision's Education Center strives for continuous customer and employee improvements. For every project delivered, we provide on-site training and documentation which allows you to operate our system with confidence. 
Optel Vision's training program is rigorously guided through our quality process so every deployed solutions is covered. All employees are trained and certified ensuring the best quality.
